FAQ: Frequently asked questions about renting strollers, bike trailers and baby hammocks

Renting instead of buying is a smart solution for families who need high-quality baby equipment but want to avoid high upfront costs. With Loopi , you can flexibly rent, test, and exchange strollers , bike trailers, and baby hammocks as needed – all at a fraction of the cost of buying new and always in premium quality.

Advantages at a glance:

• Save on costs: Rental prices from 17–59 CHF per month, without a high initial investment.
• Flexibility: Easily exchange or buy products if your needs change.
• Sustainability: Sharing reduces waste and conserves resources.
• Convenient process: online selection, free delivery and professional cleaning.

Here's how it works:

1. Select a product : Browse the online catalog with detailed information on age and weight recommendations.
2. Set rental period: Flexible subscriptions with a minimum term of 3, 6 to 24 months.
3. Delivery and use: Free delivery, ready to use immediately.
4. Return or purchase: At the end of the rental period, return, extend or purchase – rent already paid will be credited.

Products:

• Strollers: From CHF 17 per month.
• Bicycle trailers: Perfect for excursions, from CHF 39 per month.
• Baby hammocks: For the first months of life, from CHF 44 per month.

With Loopi, you receive tested, hygienically flawless products – new or used/pre-loved – and can purchase them as needed. The model offers a simple, digital solution for modern families who value quality and cost control.

This is how renting baby products works

Loopi makes renting baby products easy, fast, and completely digital. Everything – from selection to delivery – is transparent, so you receive your desired product without any stress.

The rental process step by step

First, browse the online catalog . There you'll find detailed information on all products: from strollers and bike trailers to baby hammocks. In addition to pictures and technical specifications, there are also age and weight recommendations so you can see immediately whether the product is suitable for your child.

Once you've made your decision, select your desired rental period. Delivery is free and takes place within a few business days directly to your home. Every pre-owned product is professionally cleaned and tested for perfect functionality at the Loopi returns center.

Payment is convenient and secure online – by credit card orTWINT . The first month's rent is due upon ordering; subsequent billing occurs monthly.

Your rental agreement starts flexibly and adapts to your needs. In the next section, you will learn more about the different subscription models that Loopi offers.

Monthly subscription models

Loopi offers different price categories depending on the chosen product. Smaller accessories such as mosquito nets or safety bars start at CHF 8 per month – perfect if you only need individual additions.

For larger products like strollers or bicycle trailers, prices range from CHF 17 to 59 per month . A minimum rental period of six months often applies. Other premium products, such as smart baby beds, cost CHF 99 per month .

Return or renewal

At the end of the rental period, you will be reminded by email and will have three options:

• Returns : A free collection appointment will be arranged. The product should be in normal used condition.
• Extension : You can flexibly adjust the rental period via your online account.
• Buy-out option : If you wish to keep the product, you can request an offer and purchase it at its residual value. A large portion of the rent will be credited towards the purchase price.

Everything is designed to offer you maximum flexibility, so you can get exactly what your family needs right now.

Purchase of your rented product

If you find during the rental period that the rented product is a perfect fit for you, you can easily transfer ownership thanks to the buy-out option. This concept offers a seamless way to transition from renting to owning.

This is how the buy-out process works

The purchase process is straightforward and possible at any time via your online account or by contacting customer service at abo@loopi.ch .

Coming soon: Select the "Buy now" option for the rented product to see the current purchase price. This is calculated by subtracting up to 80% of the rental payments already made from the original product value.

You decide flexibly when you want to buy – whether after a few months or after a year. The longer you rent, the lower the purchase price. As soon as you decide to buy, the remaining amount will be automatically debited from your saved payment method.

The best part: You don't need to return or exchange the product. It stays with you, and the rental agreement automatically converts into a purchase agreement. All formalities are handled digitally, and you'll conveniently receive your purchase confirmation by email.

Your savings from the buy-out

With each month of rent paid, the eventual purchase price automatically decreases.

For example: You rent a stroller for CHF 49 per month . After eight months, you will have already paid CHF 392 in rental fees. 80% of this amount is credited towards the purchase price. With an original new price of CHF 800 , you only pay CHF 487 to buy the stroller. This way, you own a product that you have already thoroughly tested and are confident is the right one for you.

This principle applies to all Loopi rental products , regardless of price category. Even with smaller items that can be rented from CHF 8 per month, you benefit from this credit. The major advantage: You already know the product and know that it perfectly meets your needs.

Warranty after purchase

Since all rental products undergo professional testing beforehand, you can be confident that purchased items also meet the same high quality standards. Additionally, Loopi customer service remains available to you. The support team will continue to assist you with technical questions, spare parts needs, or repairs. Spare parts can be conveniently ordered through the platform – a service that continues even after your purchase.

New or used – both options are compelling.

Loopi offers a selection of new and pre-loved baby products , all of which undergo rigorous quality checks . This variety allows you to choose the right product depending on your budget and environmental awareness.

Strict quality and safety standards

Whether new or pre-owned, Loopi applies the same high standards to all its products. Every item undergoes a thorough technical inspection, followed by intensive cleaning. Moving parts, strap systems, and safety mechanisms are all meticulously checked. Importantly, recalled items never enter the rental market .

Cost advantages of pre-loved products

With pre-loved products, you save real money without sacrificing quality and safety. A particularly convenient feature: Should you later decide to purchase, any rental payments already made will be credited, significantly reducing the purchase price.

Environmentally friendly choice

Using pre-loved products is not only budget-friendly, but also beneficial for the environment. Reprocessing high-quality baby products extends their lifespan, conserves valuable resources, and reduces CO₂ emissions.

This sustainable alternative fits perfectly into the everyday lives of modern families who value flexibility and environmental awareness.

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Pricing, Payments and Policies

Following the flexible rental and purchase process, you will find all important information about prices, payment options and our policies here.

Payment methods and VAT

Credit card and Twint are available for payments.

Warranty and return policy

Normal wear and tear will not result in any additional costs. Repair costs will only arise in cases of gross negligence, but these will always be communicated transparently.

Conclusion

Renting a stroller offers families a flexible and cost-effective alternative to buying one new. Especially with high-quality models, you can save an average of CHF 250 .

Besides the financial advantage, the rental model scores points for its flexibility. Thanks to the buy-out option, the final price is reduced by crediting installments already paid, so that it never exceeds the manufacturer's suggested retail price (MSRP).

The concept also excels in terms of safety and hygiene: Professional cleaning and thorough inspections ensure that every product – whether new or used – is flawless. At the same time, you contribute to resource conservation and promote the circular economy. This combination of quality and sustainability offers you added planning security.

The transparent pricing model ensures clear monthly costs and saves you a large initial investment.

Discover the different rental options and find the ideal solution for your family – flexible, cost-efficient and always tailored to your needs.

FAQs

How does the return process for a rented product work at Loopi, and are there any additional costs involved?

Returning a rented product to Loopi is very easy: Once the rental period has expired, simply send the product back to us. There are no additional costs as long as you adhere to the return deadline.

After the product is returned, we take care of everything else. It is thoroughly cleaned, carefully inspected, and repaired if necessary. This ensures that it is in perfect condition and safe for other families to use.

What are the advantages of the buy-out option at Loopi and how is the price calculated?

Loopi's buy-out option offers parents a flexible way to incorporate rental payments into the purchase price of a product . This makes the transition from renting to owning straightforward and financially attractive.

The final purchase price is based on an individual calculation that takes into account both the rental payments already made and the condition and current market value of the product. This means parents can acquire a product they have already thoroughly tested at a fair price.

How does Loopi ensure that used products are safe and of high quality?

Loopi places the highest value on the quality and safety of its products. Before used items such as strollers or bicycle trailers are made available for rent again, they undergo a thorough inspection. Essential functions such as brakes, straps, and overall stability are carefully checked and inspected.

Following the technical inspection, professional cleaning and maintenance take place. This ensures that every Loopi product not only functions perfectly but is also hygienically impeccable. Parents can rest assured they are receiving a tested and safe product that meets the strictest requirements.